Exclusive Services

Shipping:

Enjoy complimentary shipping across South Africa. We offer free international shipping on all orders over R20,000. Please note: local import duties and taxes may apply to deliveries outside of South Africa.

Returns:

Should you wish to return or exchange an item, a flat fee of R100 applies for collections or deliveries in Gauteng. A fee of R150 applies to collections anywhere else in South Africa. To request a return or exchange, kindly email us at shop@gertjohancoetzee.com and include your order number.

In-Store Appointments:

Experience our world in person. We invite you to book a private in-store appointment for personalised attention from our dedicated team. Whether you’re seeking a specific piece or need guidance with styling, our studio is open to you.

Packaging & Gifting:

Every item is presented in our signature packaging, refined, intentional and perfect for gifting. Should you be purchasing for someone special we offer complimentary gift wrapping along with a personalised message card to add that thoughtful touch.